We get it, plans change! In most cases, you can cancel your booking for a full refund up to 1 day before your activity. However, please check your confirmation mail to know the exact cancellation and refund policy of your tour.
To raise and cancellation request, kindly write to us at info@themajesticagra.com with your bookings details or simple send us an email within the same subject.
Day Trips / One-Day Tours / Same-Day Tours
The policy is applicable on the tours that are scheduled to get over within one day. Typically, 10% to 25% of the total amount is charged at the time of booking the tour. Following are the cancellation acceptance and refund policy for the same.
1. If the tour is cancelled within 24 hours of the tour start time – No cancellation will be accepted and the deposited amount shall remain non-refundable.
2. If the tour is cancelled between 72 hours and 24 hours of the tour start time – Cancellations will be accepted and the deposited amount shall be refunded to the respective credit/debit card or bank account. Service/Convenience fee applicable as per the payment gateway.
Two-Day Tours / Weekend Getaways
The policy is applicable on the tours that are scheduled for two days. Typically, 25% of the total amount is charged at the time of booking the tour. Following are the cancellation acceptance and refund policy for the same.
1. If the tour is cancelled within 30 days of the departure – No cancellation will be accepted and the deposited amount shall remain non-refundable.
2. If the tour is cancelled 30 days before the departure – Cancellations will be accepted and 50% of the deposited amount shall be refunded to the respective credit/debit card or bank account. Service/Convenience fee applicable as per the payment gateway.
Multi-Day Tours
The policy is applicable on the tours that are scheduled for more than 2 days. Typically, 40% of the total amount is charged at the time of booking the tour. Following are the cancellation acceptance and refund policy for the same.
1. If the tour is cancelled within 30 days of the departure – No cancellation will be accepted and the deposited amount shall remain non-refundable.
2. If the tour is cancelled 30 days before the departure – Cancellations will be accepted and 50% of the deposited amount shall be refunded to the respective credit/debit card or bank account. Service/Convenience fee applicable as per the payment gateway.
Only Airport/Hotel Transfers or Private Transportation Facilities
Scheduling is not necessary to keep in account for these tours. Typically, 10% of the total amount is charged at the time of booking the tour. Following are the cancellation acceptance and refund policy for the same.
1. If the tour is cancelled within 3 days of the departure – No cancellation will be accepted and the deposited amount shall remain non-refundable.
2. If the tour is cancelled between 6 and 3 days before the departure – Cancellations will be accepted and 25% of the deposited amount shall be refunded to the respective credit/debit card or bank account. Service/Convenience fee applicable as per the payment gateway.
3. If the tour is cancelled 7 days before the departure – Cancellations will be accepted and 100% of the deposited amount shall be refunded to the respective credit/debit card or bank account. Service/Convenience fee applicable as per the payment gateway.